Use of the facilities

You can use the self-service facility with a UniSport training card, a 10-visit card or a single fee from the online shop. There is no customer service in the self-service gym. You can pay, book and cancel services online and at any UniSport customer service point. You can redeem a trial visit in the online shop with the promotional code "freevisit".

• New training card or 10-card customers, remember to pick up your sports card for access to the facilities at any UniSport customer service desk in Kluuvi, Kumpula or Otaniemi. Check the opening hours of the customer service on the sports centres' own websites.
• For other services (single visit, free visit), you find the pin code on your payment receipt. You will need it for access to the facilities.
• Remember to bring your own lock for the locker.
• Leave the facilities by closing time.

Gym

You can access the gym via the access gate with your sports card or pin code. You can use the gym with a UniSport training card or a 10-session card. You can also buy a single visit to the gym from the UniSport online shop.

Customer service

You can contact the customer service on +358 272 0701, by e-mail unisport.asiakaspalvelu@helsinki.fi or via the website chat.

Security

Avarn Security 010 620 2333

• Insecure situations requiring the presence of a guard
• In case of customer negligence, if an on-site visit is required, e.g. to access the changing room facilities or to unlock the locker, we charge 70 €.

Leave maintenance requests using this form

• Reports of faults in the facilities and gym equipment (e.g. defects in toilets, malfunctioning equipment).
• Acute notifications of faults in the building, e.g. water damage or power failure, can also be reported to the customer sercive of UniSport.

General emergency number 112

Please read carefully our terms of use and gym etiquette. Please take other customers into account.

Have a good workout!