Use of facilities

You can use the sports centre with a UniSport training card, a 10-session card or a single visit from the online shop. You can pay for, book and cancel services online and at any UniSport customer service point. You can purchase a free trial visit in the online shop with the promotional code "freevisit". 

As a new training card or 10-session card customer, be sure to pick up your sports card at the customer service desk before your first visit. Please note that the Otaniemi customer service is open part of the day. Please check the sports centre's website for opening hours.

When the customer service desk is closed, you can enter through the side door on Luolamiehentie with your sports card or a one-time pin code. You can pick your sports card from the customer service desk during opening hours and the pin code can be found on the receipt of the service you have paid for (single visits and trial visit, massage). You can access the changing rooms with your sports card or pin code. Remember to bring your own lock for the locker. Leave the sports centre by closing time.

Gym

To get to the gym, you need a sports card or a pin code. You can use the gym with a UniSport season card or 10-card. You can also buy a one-off access to the gym from the UniSport online shop. You do not need to log in separately with an access control device.

Group exercise

Use the access control device's touch screen in front of the exercise hall Aalto or in the lobby to sign in.

Ball game groups

Sign in at the access control device's touch screen in front of the exercise hall Aalto or in the lobby. Please note that there is no equipment rental during the self-service hours.

Customer service

Customer service is available part of the day on site at the sports centre. Please check the sports centre's website for opening hours. You can also contact the customer service on +358 272 0701, by e-mail unisport.asiakaspalvelu@helsinki.fi or via the website chat.

Security

Avarn security, tel. 010 620 2333

• Insecure situations requiring the presence of a guard

Maintenance requests using this form

• Reports of faults in the facilities and gym equipment (e.g. defects in toilets, malfunctioning equipment).
• Acute notifications of faults in the building, e.g. water damage or power failure, can also be reported to Lassila & Tikanoja, tel. 010 636 7000

General emergency number 112

Please read carefully our terms of use, gym etiquette and group exercise etiquette. Please take other customers into consideration.

Have a good workout!