Use of Kumpula facilities during the self-service hours

UniSport Kumpula operates on a self-service basis for part of the day, so we have prepared brief instructions for you. Please read the instructions below.

Use of the facilities

You can use the sports centre with a UniSport training card, a 10-session card or a single visit from the online shop. You can pay for, book and cancel services online and at any UniSport customer service point. You can purchase a free trial visit in the online shop with the promotional code "freevisit". As a new training  card or 10-session card customer, be sure to pick up your sports card at the customer service desk before your first visit.

When the customer service desk is closed, you can enter through the front door with your sports card or a one-time pin code. You can pick your sports card from the customer service desk during opening hours and the pin code can be found on the receipt of the service you have paid for (single visits and trial visit, badminton, massage). You can access the changing rooms with your sports card or pin code. Remember to bring your own lock for the locker. Leave the sports centre by closing time.

Gym

You can access the gym via the access gate with your sports card or pin code. You can use the gym with a UniSport training card or a 10-session card You can also buy a single visit to the gym from the UniSport online shop. You do not need to sign in to the gym separately with the access control device in the lobby.

Group exercise

Use the access control device in the lobby to sign in for the classes.

Ball games

Sign in at the access control in the lobby. Please note that there is no equipment rental during the self-service hours.

Customer service

Customer service is available part of the day on site at the sports centre. Please check the sports centre's website for opening hours. You can also contact the customer service on +358 272 0701, by e-mail unisport.asiakaspalvelu@helsinki.fi or via the website chat.

Security

Avarn security 010 620 2333

  • Insecure situations requiring the presence of a guard

Leave maintenance requests using this form

  • Reports of faults in the facilities and gym equipment (e.g. defects in toilets, malfunctioning equipment).
  • Acute notifications of faults in the building, e.g. water damage or power failure, can also be reported to the Property Helpdesk on 02941 44500.

General emergency number 112


Please read carefully our terms of use, gym etiquette and group exercise etiquette. Please take other customers into account.

Have a good workout!