Mywellness Terms of use
1. Using the Mywellness application
If the customer wants to use the online services included in the training card and online training
card (online classes and videos) or participate in an online course, they need to create a
Mywellness account. The right to use the service is personal and it is forbidden to distribute the
content of the service to other persons.
The customer agrees to the privacy statement and terms of use applicable to the application when
the user account is activated. In other respects, the UniSport terms of use shall apply to the use of
Mywellness.
You must have a valid training or online training card or a paid course to use the training services
in Mywellness.
Persons under 18 years of age (‘minors’) may use the application only under the supervision of the
guardian (parents or guardians). Minors may only register in the application with the consent of the
parent or guardian (‘Parental consent’), for which the minor must add the parent's or guardian's e-
mail address to the application at the time of registration. Mywellness uses this email address to
request authorisation to register a minor from a parent or guardian. Only after the consent has
been obtained can personal data be collected from a minor who has sent a request for registration
and use of the application.
2. Reservation and cancellation of services
We notify the persons with a reservation of the cancellation of an online class via email and / or via the application if the customer gives permission to send a cancellation message and selects the
desired channels in the app from their own information.
There are no queue place reservations for online classes.
| Service | Booking time starts | Reservation possible | Cancellation by | Number of reservations | Penalty for uncancelled reservations |
|---|---|---|---|---|---|
| Online classes (training card) | 6 days before the event (from midnight) | Until the beginning of the event | Before the starts of the event | No restrictions | No reactivation fee |
| Videos (training card) | A training card or online card customer registered in the Mywellness application can make unlimited use of the video library. | ||||
| Virtual courses | Notified in connection with the course* | Until the beginning of the event | 7 days before the start of the course** | Not restricted | Price of service |
*As a rule, registration for autumn courses begins at the beginning of August and for spring
courses during December.
**Enrolment in the course and the queue place must be cancelled no later than 7 days before the
first course appointment.