The Results of UniSport's Customer Survey
UniSport’s annual customer survey was conducted from January 22 to February 4 2020. The survey was sent to all our newsletter subscribers (17,316 people) and it was also distributed on social media. 1,488 people (8.6%) responded to the survey.
Overall, customers are very happy with UniSport! Response averages circulated around the value four (scale of 1-5).
The weakest ratings (average less than three) were given for facilities, such as dressing rooms.
In general, UniSport’s services (group training, courses, massage), staff and gyms were rated as excellent.
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