UniSport's new online booking system

31/10/2019 (edited )
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UniSport switched to a new client data system on December 10.

The switch is visible to our clients as a new reservation and customer data system online and as new access control equipment in our sports centers.

Confirmation of reservations

Reservations concerning badminton, courses, massage, field and hall bookings must be confirmed in the shopping cart in order to activate the booking.

  • Confirm your reservation in the shopping cart by selecting "Order (Pay Later)" or "Pay Selected".
  •  If you do not wish to pay all of your reservations at once, make and confirm each reservation separately. If more than one product is selected into the shopping cart and confirmed by selecting "Order (Pay Later)", only one receipt will be issued for the purchase and the sum will charged in one installment.

Logging in to the new systems

Log in to the new system here or by clicking the calendar symbol on the top of this page.

  • If you have previously used HAKA user identification for UniSport services, click "HAKA login" and log in with your HAKA username.
  • If you have used your email address for login, order a password by clicking Forgot your password? You will receive a new password in your email. After logging in, please change the password to your preference in My Account. Order the new pass word in the new system!

If your information needs to be corrected or you are unable to log in, please contact our customer service. NB! If your password does not arrive in your email, check your spam mail as well. There may also be a delay in the arrival of the email.

Reservation and cancellation times

The terms and conditions are updated. The new terms apply to services, courses and classes that are organised from December 10. Please read the terms.

  • Group training reservations can be cancelled free of charge 2 hours before the class starts
  • Reservations of badminton or courts and halls can be cancelled free of charge 24 hours before the session.

Switch you access card at customer service

The access control system was changed on December 10. The card with bar codes will be switched to RFID cards at the customer service. Please visit customer service to switch your card as soon as possible to enable smooth training.

 

The benefits of the new system

The new system enables many flexible service usage and payment options that our customers have been wishing for. In addition, the calendar view that subsided as the Unisport website was renewed will return along with the new system. The class selection can be viewed as a list as well as a calendar. 10-visit cards will be replaced with an RFID-card that can be scanned by the new access control devices and that can also be purchased online. 10-visit cards will also contain reservation rights to the group exercise and ball sports classes.

The new system, Enkora, is already used by many companies in the sport industry. The service system is easy to use, it functions on different kinds of data terminal equipment and can also be integrated adaptively eg. with the Unisport website. The goal of this system renewal is to ensure flexible service use when it comes to the varying needs of our clients and to allow more agility to our service production processes.

 

For more information, see contact below.

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